ABTA (Association of British Travel Agents)
ABTA (Association of British Travel Agents) is the UK's largest travel association, consisting of over 4,000 travel brands. The organisation aims to protect and support to holidaymakers and travellers by setting standards for travel providers and providing guidance and advice to customers.
Submitted on 01-01-70
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If you have an issue or complaint about a travel provider, ABTA can help you with guidance on consumer rights, assisting with complaints and offering arbitration services to resolve disputes.
ABTA offers a range of services and resources to help you plan and book your holiday, including travel advice and destination information, as well as protection through its Code of Conduct and financial protection schemes. These schemes include protection for package holidays and refunds in the event that your travel provider goes out of business.
If you encounter any problems with your travel provider, you should first contact them to try and resolve the issue. If this is not successful, you can contact ABTA for guidance on how to proceed.
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