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DLG Legal Services Limited Reviews

DLG Legal Services Limited is a licensed alternative business structure (ABS) law firm which employs 30 lawyers based in 3 places including Bristol. They help people with a number of kinds of work including mergers and acquisitions, litigation and travel and tourism.

Services

  • Advocacy
  • Clinical negligence
  • Commercial litigation
  • Consumer
  • Employment
  • Insolvency and restructuring - business
  • Insurance
  • Landlord and tenant - residential
  • Litigation - general
  • Neighbour disputes
  • Personal injury
  • Professional negligence
  • Travel and tourism

Accreditations

DLG Legal Services Limited Offices

Waddon office

Address: 7th Floor, North Wing, Amp House, Dingwall Road, Croydon, Surrey, CR0 2LX

Phone: 0

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Redcliffe office

Address: 59A Broad St, Bristol BS1 2EJ, UK

Phone: 0

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Languages Spoken

  • English

Reviews

DLG Legal Services Limited

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Ben Dennison dealt with my case and I was very pleased by his assistance. Very professional and helpful. Would recommend this company to all and sundry.

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5 out of 5

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DLG Legal Services Limited

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With Twane Humphreys as my case handler, I did not have a positive experience with DLG. I received infrequent communications and updates. I spent months meticulously completing a pain/impact diary because she asked me to do so, then once I'd sent it to her, said she would not be adding it to my case. She asked me to return forms she had not sent to me. She sent me forms she did not need completing. She asked me to complete the same forms more than once. I asked her to not telephone me due to my hearing impairment yet she continued to do so. I asked multiple times for her line manager's contact details so I could request an alternative case handler but she ignored every request. The case took 20 months despite being extremely straightforward because of Twane's poor administration skills and lack of attention to detail. The incompetent handling of my case has caused me more stress and anxiety than the RTA itself.

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1 out of 5

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DLG Legal Services Limited

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My solicitor Zak Ali, based in Bromley, Kent worked on a very complex case for me and was fantastic throughout. He was professional, excellent at keeping me updated, friendly and explained every step of the case. He went beyond the call of duty even ensuring I was alright after being in court for what was an extremely difficult and emotional case. I would have no hesitation in recommending DLG Legal Services!

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5 out of 5

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DLG Legal Services Limited

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DLG Legal Services are the worst company I have ever come across. I had an accident back in February 2018, which wasn't my fault, and the other side admitted liability straight away and my car claim was settled swiftly through Direct Line. The case handlers I have been dealing with at DLG Legal Services are based in South Africa. I have lost track of how many case handlers I have had, and I am on the second formal complaint already. Case handlers are simply useless. I don't receive updates of my claim unless I chase. When they send me documents, they are riddled with errors. To begin with, they sent my PI claim to the wrong person (they used an incorrect vehicle registration number). I don't believe they have valued the level of my compensation correctly, and now they have just submitted documents to the other side, with a valuation, without me actually signing it off, and the paperwork is riddled with more mistakes and one invoice for 5 physio therapy sessions has been missed completely. I am doing all the work and I am still not getting anywhere. Please do beware when dealing with DLG Legal Services.

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1 out of 5

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DLG Legal Services Limited

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Appauling service, DLG are not fighting my case. They are expecting me to fight it and I dont think they are doing enough Very unprofessional as I do not get regular updates and have to keep chasing

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1 out of 5

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DLG Legal Services Limited

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DLG Legal Services. Mr Matthew Warren based at Bristol office dealt with my Employment Claim successfully. He conducted my case in a very professional and effective manner. His approach was extremely positive and respectful. He ensured that, I fully understand information related to my claim, which legal terms he made it easy and clear to understand for me. Mr Warren was always prompt to explain and provide me with his expertise advice whenever I needed. I was under lots of stress,as it can be extremely stressful to sue any Employer, Mr Warren recognised my level of stress, he always answered my phone and dealt with my queries, he ensured that my stress level can be minimised. Finally, when my employer made a settlement offer, him and Ms Sarah Fairclough managed to negotiate a higher settlement, which was without having to go under further stress of having to attend a four days Employment Tribunal. Ms Fairclough managed to negotiate for a higher settlement which was successful. Ms Sarah Fairclough explained to me and went through all the necessaries clauses step by step, before I signed the Agreement. I am ever so grateful to both Ms Sarah Fairclough and Mr Matthew Warren. To me Mr Matthew Warren and Sarah Fairclough will remain the best Legal representatives/ solicitors. I am very much thankful and appreciative to both of them, I would not hesitate to recommend them to any of my work colleagues/ friends. Many Many Thanks

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5 out of 5

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DLG Legal Services Limited

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Adam Parsons was excellent, he was a huge support, advised me carefully, responded within the hour to any email or phone call and got me exactly the result I was hoping for, I cannot recommend him highly enough. I was a bit unsure about using my insurer's solicitor but I could not have been better advised. Thank you.

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5 out of 5

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DLG Legal Services Limited

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DO NOT GO WITH THEM! Had a rta back in July 16 where a stolen vehicle has hit the front passenger side of my car. We're now into February 2018 and I've still not had any compensation, me and my partner have to continuously chase them up. They're a part of the Direct Line Group clan who are nicey nice when you're calling up for a quote hoping that people go ahead with them. Once they get their money that's it they're not bothered. They don't treat their staff any better (I've worked for them for 7 months before I called it quits).

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1 out of 5

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DLG Legal Services Limited

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Absolutely brilliant. Read some reviews that concerned me but in fact they were fantastic and really professional. It took a long time to get the results they did but that was because it was a complicated case. Big thanks to Tadge and Alexander for all hard word work. I would recommend them any time.

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5 out of 5

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DLG Legal Services Limited

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I read some bad reviews but I had no problem with this company at all. They kept me updated and sorted everything out quickly. I cant fault them and would use them again without hesitation

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5 out of 5

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DLG Legal Services Limited

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Absolutely shocking. More than one year has passed since my husbands RTA and we have only had 2 medical appointments and 8 physiotherapy sessions. The other driver admitted fault, there was a police report AS WELL AS nhs reports on the ligament rupture as a cause of the accident and still the so called lawyers are trying to nit pick over what days were taken off work. Their "orthopoedic" was rude and unprofessional. After many moths of no results I had to accelerate things along doing THEIR job and chasing them up all the time. Finally we have had to move in with our family abroad because of our terrible financial situation after having had to sell our business as a direct consequence of the injury caused by the accident. Yet we have had to spend more money to have physio done and now they are refusing fo get my husband reasessed abroad because they dont want to pay for it. As a result we have debts and have not seen a penny yet nor are hopeful to. I will NEVER use them again and will not recommend them to ANYONE.

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1 out of 5

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DLG Legal Services Limited

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They are shocking had an injury claim threw them 4 months in still collecting picture and details from my insurance never update and always lose documents you send in messers

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1 out of 5

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DLG Legal Services Limited

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